Introduction
This policy applies exclusively to physical books purchased, borrowed, or traded with Get Books (SMC‑Private) Limited. Digital products, PDFs, or e‑books are not covered.
Satisfaction Guarantee
If our product quality or services do not meet your expectations, you may return or exchange books without conditions. You will receive either a full refund or credit.
General Policy
All physical books can be returned or exchanged under clear and straightforward conditions.
We follow the principle of the Circular Economy — no book is ever sent to landfill.
Returns and exchanges depend strictly on the condition of the books, not the time of return.
Depreciation Cost %
Condition | Like New | Very Good | Good | Accepatable |
New | - | - | - | - |
Like New | 25 | - | - | - |
Very Good | 30 | 20 | - | - |
Good | 35 | 25 | 15 | - |
Acceptable | 50 | 30 | 10 | 10 |
Book Condition Policy
Our return and exchange policy strictly depends on book condition, not the time of return. We categorize physical books into five condition groups.
New
Brand‑new copy with cover intact.
Like New
Minor cosmetic defects, dust cover intact.
Very Good
Minor defects, shrink wrap/dust cover may be missing.
Good
All pages intact, spine may show wear.
Acceptable
Pages intact, may include notes or minor water damage.
Unacceptable
Missing pages, unreadable text, torn or marked.
Rare and Collectables
Includes first editions, signed copies, scarce titles. Excludes remaindered books, book club editions, and uncorrected proofs of in‑print titles