GET BOOKS · CUSTOMER CARE
Book Condition Guide: New to Acceptable
How Get Books grades new and used books: New, Like New, Very Good, Good and Acceptable, plus rare and collectable books. Know what you are buying.
Last updated: 18 October 2026
BOOK CONDITION POLICY
Every physical book on Get Books, new or used, is listed with a condition grade so you know exactly what you are getting. Our grades follow the standards used by major international book marketplaces, so a "Very Good" book on Get Books means the same thing as it does elsewhere.
The condition grade also decides what you get back if you return a book. See our Returns, Refunds & Exchange Policy.
Condition grades
| Grade | What it means |
|---|---|
| New | A brand-new, unread copy. Cover and dust jacket (if any) intact, with no marks, wear or damage. |
| Like New | Looks almost new. Only minor cosmetic defects. Dust jacket (if any) intact. Pages clean, with no notes or highlighting. |
| Very Good | Has been read but well cared for. Minor defects or light wear. The shrink wrap or dust jacket may be missing. No notes or highlighting in the text. |
| Good | All pages and the cover are intact. The spine and cover may show wear. May have limited notes or highlighting that do not hide the text. |
| Acceptable | A readable copy. All pages are intact, but the book may be worn and may include notes, highlighting or minor water damage, as long as the text is readable. |
| Unacceptable | Missing pages, unreadable text, torn or heavily marked pages. Not listed for sale on Get Books. |
Rare and collectable books
Rare and collectable books include first editions, signed copies and scarce titles. They are listed with a condition grade and a description of what makes them collectable, such as the edition, printing or signature.
This category does not include remaindered books, book club editions, or uncorrected proofs of titles that are still in print.
For sellers
- Grade every book honestly using this policy before listing it.
- Mention any defect a buyer would want to know about, such as a missing dust jacket, notes, an ex-library stamp or a remainder mark.
- Books in Unacceptable condition may not be listed.
- If a buyer receives a book in a lower condition than listed, they are entitled to a full refund or exchange, at the seller's cost. See our Seller Terms & Conditions.
Questions
If you are unsure about a book's condition before you buy, contact us with the listing link and we will send photos.
Customer support: Email: seller-support@getbooks.com.pk · WhatsApp: 0347 8890026